Terms and Conditions
The following terms and conditions are the sole basis by which HD Controllers and Customers hereby accepts said terms and conditions on both sides as evidenced by their payment for their proposed HD Custom Gaming Controllers and accessories.
Code of Conduct
HD Controllers will always consider the requirements and desires of the customers in terms of preparation, paint, pattern, and finish but reserve the right to offer their professional opinion in terms of the final product.
We use professional well-maintained equipment, however we will not be liable for anydelay caused by equipment failure and or material defects, which are beyond our control. In the unlikely event of a extended delay our liabilities are limited to a refund of all monies paid by the customer.
We keep photographic copies of your items pre and post processing in our archives for up to four weeks
The customer has viewed samples of HD Controllers work and is completely satisfied with its quality and with HD Controllers modifications and artistic style. Changes in the finished product to accommodate aesthetic or personal tastes may result in additional fees
Item process will be completed and ready for delivery within stated time periods of the item receipt providing the customer has provided HD Controllers with the required information needed to complete the works. The finished product will be delivered upon payment of contract in full. If the monies is outstanding by the customer and not paid on the agreed payment date which is decided by HD Controllers, or the customer fails to respond to communication made by HD Controllers in regards to the delivery of the finished product on or after the agreed payment dates, then HD Controllers reserve the right to terminate the contract with the customer and withhold all items until paid in full. If the client fails to make payments for the final delivery by the agreed completion date then additional charges will be incurred for breach of contract and storage of item(s).
Customers finished items will only be available to be collected at an agreed time, the finished product will not be released to the customer until full payment has been received. If the client fails to make payments for the final delivery by the agreed completion date then additional charges will be incurred for breach of contract and storage of item(s).
The Client gives permission that Hydrographic Designs reserves the right to use any or all of the video and digital photos taken for HD Controllers promotional, marketing and/or advertising purposes.
HD Controllers reserve the right to cancel all prior contractual obligations.